Accessibility Statement for Storage Chessington
Storage Chessington is committed to providing an accessible and inclusive experience for all customers, visitors, and website users. We want everyone to be able to access information about our storage services in the Chessington area easily, regardless of technology, ability, or experience online. This Accessibility Statement explains the steps we take to support accessibility and how you can contact us with any accessibility requests or feedback.
Our Accessibility Commitment
Our goal is to make the Storage Chessington website and our digital services usable by as many people as possible. We are working towards meeting the Web Content Accessibility Guidelines version 2.1, at the AA level. These guidelines are recognised as the international standard for making web content more accessible and usable for people with a wide range of needs, including visual, auditory, cognitive, and motor impairments.
We review our website regularly to identify areas where we can improve accessibility and to ensure that new or updated content continues to follow accessibility best practices. We also aim to keep our content clear, concise and easy to understand so that information about storage in the Chessington area is straightforward to access.
Screen Reader Support
The Storage Chessington website is designed to be compatible with modern screen reader technology. We use semantic HTML to provide clear structure for pages and content, helping screen readers announce headings, paragraphs, lists and other elements in a logical way. Images that convey important information are given descriptive alternative text, and decorative images are coded to be ignored by assistive technologies.
We aim to ensure that important information about our Chessington storage units, facilities and services is available as text rather than only within images or complex graphics. Where there are forms, we associate form fields with clear labels so screen reader users can easily understand what information is required.
Keyboard Navigation
The Storage Chessington website is designed so that you can navigate using only a keyboard, without needing a mouse or touch input. We aim to support a clear and logical tab order, so that you can move through menus, links, buttons and form fields using the Tab and Shift plus Tab keys.
Interactive elements are given visible focus states, making it easier to see which element is currently selected. We work to ensure that drop down menus, accordions and other interactive components can be opened, used and closed using only keyboard controls. This is particularly important for users with mobility or dexterity impairments who rely on keyboard navigation to access information about storage options in Chessington.
Ongoing Improvements
We recognise that accessibility is a continuous process rather than a one time task. As we add new features, expand our service information, or update design elements, we review them against WCAG 2.1 AA guidelines. Where we identify issues that could affect users of assistive technology or those with specific accessibility needs, we prioritise fixes and improvements.
We also welcome feedback from customers and website visitors in the Chessington area who use our site in different ways. Your experience helps us understand where our storage website can be made more accessible and more user friendly for everyone.
Contact for Accessibility Requests
If you experience difficulties using the Storage Chessington website, or if you need information about our storage services in a different format, we encourage you to contact us. You can reach our team using the contact details provided on our Contact page. Please include details about the page or section you were trying to use, the type of problem you encountered, and any assistive technology or browser you were using if you are comfortable sharing that information.
We will review your request and aim to respond within a reasonable timeframe. Where possible, we will provide the information you need in an accessible format or suggest an alternative way for you to access our storage services in Chessington. Your feedback directly supports our ongoing efforts to maintain and enhance accessibility for all users.




